$32B
PH BPO annual revenue
1.4M+
BPO workers
ISO 27001
Client requirement
PHP 5,000
Starting cost
The Philippines is the world's BPO capital — generating $32B+ annually, employing 1.4 million workers, and processing financial transactions, medical records, and legal documents for US, UK, and Australian clients. For Philippine BPO companies, ISO 9001 (quality management) and ISO 27001 (data security) are no longer optional — they are commercial requirements from global clients.
Philippine BPO ISO Drivers
- US healthcare clients — HIPAA-regulated clients require ISO 27001 from Philippine medical transcription and RCM companies
- US financial services clients — SOX-regulated companies require ISO 27001 from Philippine back-office providers
- Australian and UK enterprise clients — Require ISO 9001 + ISO 27001 for BPO vendors handling customer data
- NPC (National Privacy Commission) — Philippine Data Privacy Act requires appropriate security measures — ISO 27001 is the recognized standard
- DICT (Department of ICT) — Government IT contracts require ISO 9001 qualification
Cost
| Company Size | ISO 9001 (PHP) | ISO 27001 (PHP) | Both |
|---|---|---|---|
| Startup (10-50) | PHP 5,000 | PHP 15,000 | PHP 18,000 |
| Medium BPO (50-200) | PHP 10,000 | PHP 25,000 | PHP 32,000 |
| Large BPO (200+) | PHP 20,000+ | PHP 50,000+ | PHP 65,000+ |
EA
Elite Assured Expert Team
Philippines BPO IT ISO Specialists
Elite Assured has certified Philippine BPO and IT companies with ISO 9001 and ISO 27001 certificates for US, UK, and Australian client qualification. From PHP 5,000.
Get ISO Certified in Philippines Today!
IAF CertSearch verifiable · DAP/BOC (Development Academy of the Philippines / Bureau of Customs) aligned · From PHP 5,000 · Fully online
Frequently Asked Questions
Yes — US healthcare clients regulated by HIPAA require ISO 27001 from Philippine BPO providers handling PHI (Protected Health Information). ISO 27001 is the international standard that satisfies HIPAA's technical safeguard requirements for Business Associates.
Philippine DPA and NPC regulations require "appropriate" organizational, physical, and technical security measures. ISO 27001 is the internationally recognized standard demonstrating these measures. NPC expects ISO 27001 as the gold standard from significant personal information controllers and processors.